This policy explains what information DC Systems LLC ("DC Systems," "we," "us") collects when you visit dcsystemsllc.com, contact us, or use services we provide, and what we do with it. Short version: we collect what we need to respond to you and run your services, we don't sell it, and your text-messaging opt-in never leaves our hands.
To respond to your inquiries, provide and improve our services, schedule and confirm appointments, send you information you've asked for, process payments, and meet our legal obligations. If you've consented to receive calls or texts from us, we use your contact information for that purpose — and you can withdraw that consent at any time.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use-case categories exclude text-messaging originator opt-in data and consent — this information will not be shared with, or sold to, any third parties.
If you opt in to text messages from DC Systems: message frequency varies; message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. Consent to receive texts is never a condition of purchase.
We do not sell your personal information. We share it only with: service providers who help us operate (for example our CRM, telephone, email, and payment platforms, or customer-service subcontractors), and only for that purpose; and authorities when the law genuinely requires it. That's the list.
Calls to and from our business lines may be recorded and transcribed for quality, training, and record-keeping. Where recording applies, it is disclosed at the start of the call.
We keep personal information only as long as we need it for the purposes above or as the law requires, and we use industry-standard platforms and access controls to protect it. No system is perfectly secure, but we take reasonable measures seriously.
You can opt out of texts (reply STOP), unsubscribe from emails (link in every email), or ask us what we hold about you and request its correction or deletion — email [email protected] and we'll handle it.
Our website and services are for businesses and adults. We do not knowingly collect information from anyone under 18.
If this policy changes, the new version is posted here with an updated date. Material changes to how we handle information you've already given us will be communicated directly where practical.