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Lead follow-up · Reminders · Reviews

Automated follow-up that turns leads into booked jobs

Most leads don't say no. They just don't hear back fast enough. We set up the texts, emails and reminders that go out the second a lead comes in, and keep going until they book.

What we automate

Speed-to-lead

Every form, ad lead or missed call gets an instant text and email, and you get an alert on your phone.

Quote follow-up

Friendly nudges after an estimate, so good jobs don't go cold while you're busy.

Appointment reminders

Confirmations and reminders that cut no-shows without you lifting a finger.

Review requests

Every finished job gets a review request at the right moment. More recent reviews help you on Google.

Win-back campaigns

Check-ins to past customers who opted in, like seasonal service, specials or "it's been a year."

One pipeline

Every lead tracked from new to booked to paid, so you can see what's stuck and what's working.

We run it on our own business first

Nothing on this page is theory. These are live automations running today.

Our ad leads

Every lead from DC Systems' own Meta ads triggers a text and email alert to Dom and an automatic email with a link to book a call.

Maple Street Tavern

Every free-fries claim gets an email with the customer's ticket, customers who opt in get a welcome text, and texting consent is tracked separately from the offer.

Pricing

NEVER MISSED · $2,250/mo

Follow-up, reminders and review requests are built in, along with 24/7 answering, text-back, booking and managed ads.

THE MACHINE · $4,000/mo

Everything, plus a website rebuild, a booking chatbot on every page, full analytics and online ordering.

Real work, right here in Wyandotte

Case study

Maple Street Tavern

We rebuilt Maple Street Tavern's website and built a QR-code welcome offer that runs itself: customers scan a card on the table, claim free truffle fries, get a one-time code by email, and redeem it with one tap. Every claim, redemption and opt-in lands in one dashboard.

See how it works

Questions owners ask

Won't automated texts annoy my customers?

Not when they're useful and on time. A confirmation, a reminder or a quick "got your request, here's when we can come out" feels like good service. We keep promotional texts rare, and only to people who opted in.

Is it legal to text my customers?

Yes, when it's done right: your business number has to be carrier-registered (A2P 10DLC), people have to opt in to marketing texts, and STOP always works. We handle the registration and build consent into every form.

Can I still text customers myself?

Yes. Automations run in the background, and you can jump into any conversation from the app on your phone.

How fast does follow-up go out?

Within seconds of a form, an ad lead or a missed call. The first business to respond usually gets the job.

What software do you use?

An all-in-one CRM with a mobile app that handles calls, texts, email, calendars, pipelines and reviews. We set it up and manage it, so you don't have to learn another tool.

What happens to old leads who never booked?

We can set up a win-back sequence for past leads and customers who agreed to hear from you. It's often the fastest money in the whole system.

Everything works together

One system, one bill, one local person to call. Most owners start with one piece and add the rest when it pays for itself.

Serving Downriver

Based in Wyandotte. We meet in person, and we answer the phone.

Also Riverview, Woodhaven, Brownstown, Grosse Ile, Flat Rock and the rest of Metro Detroit.

Find out what your business is missing

Book a free 15-minute audit. We'll look at your website, your Google profile and how your calls get handled, and tell you straight what's worth fixing first. No pitch deck, no pressure.